Contact us | Customer service |

Contact us

If you have a question, need help to complete a purchase or consultation about which product is right for your home, you are always welcome to contact us either by chatting with us or emailing us at We try to answer all questions within 24 hours. 

Try to describe your question as detailed as possible as it facilitates our handling which leads to faster answers. If it is a question regarding an existing order, it is easier if you include the order number, is it a question regarding a product, it is easier if you enter the product's article number.

You can also search for questions and answers in our FAQ which you can find via this link 


If you want a quick answer, we are available via our chat.

If you do not find the answer you are looking for, you can of course ask your own question!
Note that a new window will open in your browser.
When the chat is open, a chat bubble appears where you can ask your question.
Please note that we can not accept claims in the chat.

Our opening hours are:
Mon-thurs 07.00am - 4.00pm
Fri 07.00am - 1.30pm
During holidays, these hours may change.

BeslagOnline i Båstad AB 559023-4430
Inre Kustvägen 32
269 43 Båstad 



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